You may need to whitelist the sender, or a whole domain name, if you are missing important emails. This will ensure that they reach their intended destination: your inbox. Your email service will determine the procedure. These steps will whitelist Microsoft’s Outlook, formerly Microsoft’s Hotmail or Windows Live Hotmail.
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The Junk Folder is available for your review
To ensure that important messages don’t end up in your Junk Email folder, make sure you regularly check it. Based on several factors such as the time and content of an email, the Outlook Junk Email Filter moves spam to the Junk Email Folder automatically. It is easy to remove an email sent by a sender that you don’t want from your junk folder. To view the body of an email, click on Show Content. Next, click Mark as Secure. Next, click Mark as Safe. The sender will now be added to your Safe Senders List. All future emails should go directly to your inbox.
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Manually add contacts to the Safe Senders List
To permanently whitelist email addresses and domains, you can manually add them to the Safe Senders List in Outlook. Select Settings, then Options to do this. Choose Junk Email from the left pane and then Safe Senders. Enter the domains or email addresses you wish to whitelist and click the Add button. You’re done!
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Automatically add contacts to the Safe Senders List
You can also opt to have your email addresses added automatically to the Outlook Safe Senders List. Click on Home first, then click Junk Email Options. Make sure that the box next to Automatically Add People I Email to the Safe Senders tab is checked.
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Manually unblock senders
To make sure your Junk folder isn’t full of friendly senders, check your Blocked Mailers list every now and again. Select Settings, then Options to do this. Choose Junk Email from the left pane and then Blocked Senders. Click the trash can icon next to the domain or address you wish to unblock. Repeat this process for all items you wish to be deleted, then click Save.